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Terms & Conditions

PURCHASING

If you wish to purchase an item featured on this web site, please phone 01904 641187 between 10am and 5pm to check availability. Items may be purchased using a credit card. Postage costs will apply to most items charged at £7.95 per item.

EXCHANGES

We operate in accordance with the Sale of Goods Act 1979 and relevant more recent acts with the additional promise to exchange certain items within 7 days of purchase. Items excluded from this promise are items purchased in a sale or at a reduced price, original paintings, one-off sculptural pieces priced over £200 and any item specially ordered or commissioned. The period of exchange is extended at Christmas to within 2 weeks of Christmas day for items purchased in December.

PURCHASING VIA TELEPHONE

In accordance with the Consumer Protection Distance Selling Regulations 2000 if an item is purchased by telephone without being seen by the customer, then it may be returned for refund of the purchase price less delivery costs, provided that the customer returns it to Pyramid Gallery, at their own expense in a manner agreed with the gallery, in the condition in which it was sold, within 7 days.